New Frame Collections Now In Store!

Got Questions? We’ve Got Answers

Everything you need to know about our optical services in one place.
So, how does it work?

Firstly, we don’t do eye testing, so we’ll need you to bring a copy of your prescription to us. From this we can see what lenses your prescription requires, select a suitable frame (or multiple!) and we get the order underway from there.

Can I pay with WINZ or claim my order with health insurance?

At this point, we aren’t a provider for WINZ payments however our orders are already much more affordable than elsewhere, anyway!

We also aren’t set up with any health insurance providers, however we can provide your paid order invoice so you can send it in to claim the health insurance on it.

What is 'reglazing'?

Reglazing is when you can either re-use your existing frame or lens to get more life out of them provided they are still in good condition. There’s nothing more frustrating than having old frames in good condition with your old prescription that doesn’t work. SO we offer reglazing as an ethical way to reuse your old favourites!

What if I don't like my glasses or aren't happy with them. Do you offer a money back guarantee?

Yes we do! You get 100 days to decide if you like your new glasses from us. If for any reason you decide you don’t, then you can return them and we will refund you every cent without question.
More information here: Peace Of Mind Warranties

Have more QUESTIONS?

Get in touch with us here 👉 Contact Us